1. Information We Collect

We collect information you voluntarily provide via our online forms, including:

• Personal Data: Name, address, phone number, and email.

• Pet Data: Pet names, breeds, weights, and birthdays.

2. How We Use Your Information

We use this data to create customer profiles, provide grooming services, and send marketing communications.

3. Data Protection & Transfer Policy

We are committed to the security of your data. We implement strict access controls to limit who can view your information.

Our Promise on Data Transfers: We do not sell, rent, or trade your personal information. We do not transfer your personal information to external organizations for their own marketing or independent purposes. Data is only processed by our essential service providers (Square, Groomer.io, and Grasshopper) solely to perform business functions on our behalf.

4. Specific SMS Disclosures (A2P 10DLC Compliance)

By providing your phone number and opting in, you agree to the following:

• Types of Messages: You will receive appointment reminders, confirmations, and alerts via SMS.

• Message Frequency: Message frequency varies (up to 12 messages per month).

• Message and Data Rates: Message and data rates may apply.

• Opt-Out: You may opt out at any time by replying STOP to any message or texting STOP to 608-351-0577.

• Help: Text HELP to 608-351-0577 for assistance.

SMS Privacy Note: Mobile information and SMS opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes.

5. Your Rights

You may opt out of marketing, request a copy of your data, or request account deletion at any time.

6. Contact Information

For any privacy-related questions, please email samspampercamper@gmail.com